Merchant Services







We want to make your shopping experience easy and secure as possible!
This is the place with the answers to all your questions about our site and the products.
If you still have problem finding an answer, don't hesitate to call us at 1-626-737-9487,
or send us an email.
Ordering
• How do I navigate the site?
• How do I use a coupon?
• How do I Change/Cancel Order?
• Has my order shipped?
• How do I track my order?
• When will my backorder arrive?
• How do I buy/redeem a gift certificate?
Pricing & Billing
• What are my payment choices?
• When will my credit card be charged?
• Do I have to pay sales tax?
• Do you Match Competitor’s Price?
• Do you Offer Volume Discount or Wholesale?
• Container Sale Inquiry!
Shipping
• How do I upgrade shipping?
• How much will it cost to ship my order?
• What are my shipping choices?
• Do you offer instore pick up?
• Do you Ship Internationally?
• Military, US Protectorates & Territories?
• How long will my order take to deliver?
My Account
• I need a copy of my receipt/invoice.
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Warranty & Policy
• Return & Exchange policy
• Privacy & Security
• Terms of Use
• Lowest Price Guarantee!
• 100% Satisfaction Guarantee!
• Product Warranty
About Us
• Contact Us
• Company Info
Buyer's Guide
• Canopy Buying Guide
• Canopy Setup Instruction
• Example of Fitting usage
• How to find Fitting
• How to find replacement Tarp
• Definition & Abbreviation